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Social Media In Property: Increasing your digital footprint

This week we have a very special week of blogs from  just one guest blogger - Lee Smallwood – media and marketing genius.

We have had some fantastic guests.Today I would like to introduce you to Lee Smallwood. Lee was one of the first people I met on Twitter, and the one who encouraged me to set up this blog. (Boy, what a find!)

His help and advice have been invaluable to me over the past months. He is one of the few people that really ‘gets’ social media marketing and can find an angle to make it work for any business. (He’s a top chap and curry fanatic too!)

Getting found using social media jokeIncreasing Your Digital Footprint

Social Media and the communication tools that fall under that ‘umbrella, ella, ella – ay- ay- ay… under my umbrella..’ (ahem, cough… sorry couldn’t resist…) under that umbrella term can be compared to eating out:

If you and your friends/family have arranged to go to a restaurant for the evening – it would take care of the whole night I’d expect (or at least for a few hours). You all study the menu, choose the wine to accompany the food, sit and chat, laugh and put the world to rights. It would be a memorable evening – which certain people would talk about from time to time…

Not quite the same for fast-food places is it? Where you go to grab something to eat as quickly as you can on your way to some other engagement, and the only thing that’s memorable is the sound of the cashier asking, “Do you want fries with that…”

Loosely put, certain social media tools (like blogs and forums) are more like eating at a restaurant than a fast-food type place: if it goes well, the content that you write or post will be around for quite some time to come, and could be talked about or referenced at different times in the future simply because you took the time to find out what the ’best wine would be to accompany the meal’ – the content. Whilst micro blogging platforms (like twitter, plurk, tumblr and identi.ca) are more like you fast-food places.

But where and what are people talking about?

But knowing which ones to invest your time on can be challenging to identify… so let me help you out :)

Graph showing where 8K + discussions have taken place over last 30 days

Radian6 graph showing where discussions have taken place over last 30 days

The above shows where 8418 posts were made – just in the UK – over the last 30 days talking about specific things like:

  • Property
  • “House” and “buy”
  • “House” and “rent”
  • “Fixer upper”

Then the conversations taking place around those keywords can be shown using a “conversation cloud” where the larger the word (red) it’s being talked about the most and the small words in (back) are being talked about the least:

Conversation cloud of what's being discussed within social media platforms

Conversation cloud-what's being discussed in social media platforms

Obviously these will change over time (sometimes daily) and would need to be monitored and I use Radian6 to monitor the Social Eco space (see First came sliced bread and then came Radian6) to understand about it. There are other tools out there, some are free some are not free – I chose Radian6 – not free but fab! – because of what it can do. But put ‘Social Media Monitoring’ into Google and you’ll get a list to try.

So now you know where people are talking and roughly ‘what topics’ are being discussed… and if you’re prepared to write content on what people are talking about and where they are talking then you’re on to a good thing ;)

Increasing Awareness

But it doesn’t stop there, other platforms are a great help to promote your online portfolio by:

  • Driving relevant traffic
  • Adding links back to your site
  • Increasing awareness to who you are and what you do

Sites like:

  • Flickr.com – to upload image galleries of your properties
  • YouTube.com – video ‘snippits’ of your work
  • Scribd.com – upload PDF details of your property
  • Slideshare.com – Upload details of property as a PowerPoint, PDF, worddoc (with/without commentary)

…And Finally

Personally, if I was want to sell or rent out my property, by writing my own ‘particulars’ with images and links to videos of the property and then posting them online to say slideshare.com – then make people aware they were there (e.g. reading blog posts and commenting or taking part in online forums or by posting a link out to you network on Twitter..) will help increase awareness and drive traffic.

The important thing to remember is ‘Think pull … not push’. Engaging with people online WILL create awareness of what you’re doing, whereas if you use a traditional ‘Push’ message’ it has a tendency to have an effect similar to running into a country field full of sheep – yelling and screaming…!

See you tomorrow where I’ll finish off on a little bit of SEO and show you how to take the above and start you off on your own social media strategy.


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  • http://www.robcameron.co.uk/ Rob Cameron

    Lee / Roberta – another very useful post, love the analogies of dining experiences. Info on growing your digital footprint is very useful. I expect Rihanna will be shaking in her boots now, knowing Mr S is taking up a singing career ;o))

    • http://www.mypropertymentor.co.uk/ Roberta Ward

      hmm, Lee freely admits to not being a singer! Yes it gets you realising just what your are have have been doing wrong too.

      • http://lee.smallwood.ws/ Lee Smallwood

        Everyday's a school day… ;)

    • http://lee.smallwood.ws/ Lee Smallwood

      Hi Rob (@robjcameron) Thanks buddy. Analogies are so important, don't you think? Just to help people connect with what you're trying to explain… I just hope I don't get too abstract :)

  • http://www.weston007.co.uk/ Paul Weston

    Lee, let's be frank, singing? Stick to your day job fella!! ha ha ha…another great post though mate, so many options out there, and blogging is definitely the best, I have only been doing it for 3-4 months, but the benefits are immeasurable, highly recommend it! Come on people grow that footprint!

    • http://lee.smallwood.ws/ Lee Smallwood

      @paulweston33 LOL, No intention of giving up my virtual singing career… ;) Blogging is a great way to relax, share ideas and get feedback … I couldn't do without it – it's like another form of caffeine for me :)

  • Marcus

    Loving your knowledge Lee.

    I love it when I read a post and learn something new or have a belief confirmed via statistics, as in the Radian6 graph above. The results surprise me as I would have thought forums produced the most conversations, interesting.

    Thanks for the insights.

    • http://www.mypropertymentor.co.uk/ Roberta Ward

      The chaps from Radian6 will be speaking at our be2campeast event on 29th April.Its amazing what it can do-Lee is a big advocate of the system. Im sure he will come back on here and comment personally. Thanks for your comment.

      • http://lee.smallwood.ws/ Lee Smallwood

        Hi Robbie and Marcus (@robertaward @MarcusIde) I am an advocate of Radian6 – because it identifies what's important to people… This information is invaluable to any organisation of any size as it can drive business development or change the direction entirely so that the needs and wants of 'people' are answered.

        It's great news that 6Consulting (the UK arm of Radian6) are talking at B2CampEast…

        • http://www.mypropertymentor.co.uk/ Roberta Ward

          yep it is great news that the UK Radian6 team will be at #be2campeast on 29 April. Have you booked your places yet? ;-) Be really interesting to find out more.

    • http://lee.smallwood.ws/ Lee Smallwood

      Hi Marcus (@MarcusIde) Thanks mate. Results are really interesting…! I can email you some of those 'convo's if you like?

  • http://www.robcameron.co.uk/ Rob Cameron

    Hi Lee (@LeeSmallwood) totally agree with you on the use of analogies, along with metaphors, as powerful ways in which to frame ideas & thoughts in such a way that people who are not necessarily cognisant of the technology/scenario can draw a parallel with something that is likely to be more familiar to them and thus aide their understanding. As you have so ably done above in using different eating experiences to highlight the differences in certain SoMe engagement platforms

  • Pingback: Social Media in Property: | Get social using social media

  • John Murray

    This really is a useful blog regarding ‘social media monitoring’ and haow to find out what people are talking about. Thanks. John Murray @johnamurray1.

    • http://www.mypropertymentor.co.uk/ Roberta Ward

      Thanks, glad you found it useful and of help.

    • http://www.mypropertymentor.co.uk/ Roberta Ward

      Thanks for your comment, Lee is an expert in this field and always great for tips and help.

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